Strategy
Innovation
Contracting for Research & Development (R&D) and the Emergence of the Fee-for-Service Model
One of the primary hurdles encountered by small, innovative companies and startups is the arduous task of advancing new technologies beyond their initial stages...
Retail
Consumer Behavior
Retail Reimagined: A Blueprint for Trauma-Informed Customer Experiences
Trauma alters consumer behavior, especially in retail spaces. This research identifies specific triggers within retail environments that may re-traumatize...
Management
Innovation
Tesla's Approach to Innovation Culture
In our consulting experience at a training seminar for BHP Billiton managers in Sydney, Australia in 2023, we asked them to list the characteristics of an...
Leadership
Human Resources
You May Not Be a Liar, but Are You Worth Listening To?
Within workplaces, deployment of words and phraseology is the most consequential medium through which executives establish their reputation – a point also...
International Business
Medical Tourism Motivations: An Integrated Framework Encompassing Source and Destination Characteristics
This study introduces a holistic model integrating factors from the destination country, source country, and the characteristics of medical tourists, forming a...
Case
Retail
International Business
Shein vs. Uniqlo: Will the Winner Take it All?
A lot has changed in the business of making fashionable clothes during the last two centuries. The world has witnessed a handful of fast fashion companies...
Marketing
Consumer Behavior
360° Customer Centricity
CRM, CXM, Customer Service and Sales should not be considered as separate, fragmented processes. CRM is relational and data-driven, CXM is experiential, aimed...
Management
Human Resources
Exploring the Great Resignation – Implications and Strategic Measures for Business
One of the triggers of the pandemic in the corporate sector has been the spree of people resigning from their jobs across the business sectors from 2021...
Entrepreneurship
The Heart of Entrepreneurship
In its struggle to model the phenomenon, entrepreneurship research has investigated the central role of entrepreneurs, resources, and opportunities without...
Case
Strategy
Disney’s 100 Years of Magic, Strategic Milestones, and Recipe for Growth: How Long Will It Last?
The Walt Disney Company has grown from a small studio to become one of the world’s largest and most diversified media and entertainment companies. It has...
Leadership
Human Resources
Executive Insights: The Indelible Influence of the COVID-19 Pandemic – How Do Leaders and Managers Deal with This New Reality
This interview article examines and describes some of the lasting and indelible influences and effects of the recent COVID-19 pandemic on work life and...