Strategy
Competition
Competition Traps: Unconscious Biases and Conscious Decisions
Competition traps are common situations across industries where players become locked in intense and ineffective competitive positions leading to negative...
Strategy
Competition
Telecommunications
Online Platform Dominance: The Case for “First Viewer” Advantages
Big digital platforms or “Big Tech” companies are the object of extensive academic research, competition policies, antitrust proceedings, and new regulatory...
Marketing
Brand Management
Consumer Behavior
Becoming Sacred to the Consumer
Although sacredness is usually associated with religion, consumer research has shown that everyday things and experiences – and their brands – can become sacred...
Ethics
Leadership
Human Resources
Why Lies Don’t Pay in Negotiations and the Workplace
We discuss the consequences of undetected lies for professional relationships. Lying is common in various professional contexts and typically goes undetected...
Strategy
Digital
Management
Digital Ecosystem: A Mechanism of Economic Organization of Enterprises of the Future
Today’s era of massive accumulation of digital data allows tracking consumers’ digital footprints and market trends up to minor nuances, enabling new models for...
Innovation
Leadership
Management
How Toyota Is Organized for Innovation
Toyota, led by bureaucratic management has not stifled innovation. In fact, rigidity of leadership functions has led to the management by objectives (MBO) style...
Accounting
Digital
Regulation
Accounting in the Virtual World: Legal & Ethical Challenges in the Metaverse Economy
The metaverse is a shared, 3-D, immersive virtual space where individuals, groups, and organizations can interact with each other. We identify legal and ethical...
Climate Change
Infrastructure
Sustainability
Iberdrola's Roadmap to Successful Energy Transition
Iberdrola, the Spanish electric utility's successful energy transition over the past two decades, is a veritable tour de force. Its roadmap to success can serve...
Case
Strategy
Marketing
Dollar Tree Case Study: Price Leadership and Strategic Planning for Market Success - When Dollar Store Items Sell for More than a Dollar
Dollar Tree, Inc. is the second largest dollar retailer comprised of Dollar Tree stores and the Family Dollar chain. This case analyzes the Dollar Tree division...
Human Resources
Management
Leadership
The Return-to-Office Decision Post-COVID: The Effects on Firm Performance
Business leaders are facing critical, post-COVID return-to-office decisions that will impact organizational culture, employee engagement, and firm performance...
Marketing
Brand Management
Consumer Behavior
The Future of Marketing: Interview with Andrea Terrassa, Global COO Dentsu Creative and COO Dentsu Americas
In the context of the 5th Annual RBS Marketing Summit, we interviewed the opening keynote speaker, Andrea Terrassa, Global COO of Dentsu Creative and COO of...
Marketing
Diversity
Consumer Behavior
Executive Insights: An Interview with Bill Imada, Chairman and Chief Connectivity Officer at IW Group
I discussed the latest marketing trends with Bill Imada, Chairman and Chief Connectivity Officer at IW Group and the co-founder of the National Millennial Gen Z...