Skip to main content

In this paper we integrate the literature on decision quality with considerations specific to boards of directors. In order to maximize the value of their decisions, boards of directors must look beyond their legal obligations and incorporate business ethics and the latest developments in social, scientific and managerial learning on governance and decision-making processes. Organizations will benefit from identifying an internal staff member who can fill the role of Decision Quality Officer (“DQO”) to advise the board on decision quality on an ongoing basis. We summarize some of the factors affecting board decisions, and explain the benefit of designating a DQO. Finally, we propose topics for a board policy on the role of a DQO.

Photo: Getty Images/Robert Daly

download full article (pdf)
Andrea Marino

Andrea Marino

Andrea Marino is a corporate attorney who counsels for-profit companies and non-profit organizations regarding law, governance, policy and operations. She has served 11 years as in-house counsel, partnering with the CEO, board and staff, bringing dimensions of law...

Learn More >
Wayne Eastman

Wayne Eastman

Rutgers Business School

Professor Eastman has published articles in business ethics, management, and law journals. His academic research program focuses on business ethics, with emphases on how moral emotions help people solve social games, solution concepts for two-person games, ideology, and...

Learn More > Visit Author’s Page at university site >

Related articles


Supply Chain Management


Why Do So Many Good Assembly Plants Close? Toward a New Plant Stakeholder and Total Lifecycle Management Strategy

by Jeff Shockley, Patrick Collignon, Xiaojin (Jim) Liu

A strategic approach for managing stakeholder interests is critical for global assembly plant site development and management.

read more
A rear view of a man standing in an abandoned factory


Human Resources


7 Myths of Leadership in Business

by Rob Bogosian

The Seven Myths of Leadership in Business provides managers with information to help lead in a complex world where platitudes have a very limited place.

read more
Top down view of people waking in the middle of a street casting shadows
Book icon

Print Edition

Learn More
Rutgers University

About Rutgers Business Review

About Us