This article explores the relationship between (employee) silence and knowledge transfer, which has not been adequately examined. Employee silence is the willful withholding of important work related information. This article analyzes the relationship between silence and knowledge transfer and addresses the leadership causes and operational consequences associated with employee silence. We explore the conditions under which knowledge transfer occurs in organizations and the consequences of ineffective knowledge transfer. In conclusion we propose several methods for measuring and eradicating cultures of silence and tested methods to sustain cultures of voice.
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Rob Bogosian
George Washington University, USA
Rob Bogosian is the co-author of Breaking Corporate Silence and has been featured in Business Insider, Rutgers University Business Journal, Academy of International Business, CNN Money, Fortune Magazine, CEO Magazine, San Francisco Chronicle, Bloomberg Radio...
James Stefanchin
The George Washington University's School of Medicine and Health Sciences
James E. Stefanchin in an Adjunct Assistant Professor of Clinical Research and Leadership at The George Washington University's School of Medicine and Health Sciences. His teaching experience includes courses in in change management, strategic management, knowledge...
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