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This article explores the relationship between (employee) silence and knowledge transfer, which has not been adequately examined. Employee silence is the willful withholding of important work related information. This article analyzes the relationship between silence and knowledge transfer and addresses the leadership causes and operational consequences associated with employee silence. We explore the conditions under which knowledge transfer occurs in organizations and the consequences of ineffective knowledge transfer. In conclusion we propose several methods for measuring and eradicating cultures of silence and tested methods to sustain cultures of voice.

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Rob Bogosian

Rob Bogosian

Florida Atlantic University

Dr. Rob Bogosian is a principal at RVB Associates, Inc., the co-author of Breaking Corporate Silence and has been featured in Business Insider, CNN Money, The Economist, Fortune Magazine, CEO Magazine, San Francisco Chronicle, Bloomberg Radio, Entrepreneur Magazine and...

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James Stefanchin

James Stefanchin

The George Washington University's School of Medicine and Health Sciences

James E. Stefanchin in an Adjunct Assistant Professor of Clinical Research and Leadership at The George Washington University's School of Medicine and Health Sciences. His teaching experience includes courses in in change management, strategic management, knowledge...

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