Within workplaces, deployment of words and phraseology is the most consequential medium through which executives establish their reputation – a point also generally true for other workplace actors. Moreover, ultimately, organizational performance, irrespective of its measure, substantially depends on internal communication. Despite such import, managerial advice addressing this matter is threadbare and, where it exists, is inclined to be unhelpfully generic. This article presents, updates and operationalizes an ancient framework for executive language use which has straightforward workplace application.
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Anthony M. Gould
Université Laval, Canada; Monash University, Australia; Bar-Ilan University, Israel
Anthony M. Gould PhD is Professeur titulaire of employment relations at Laval University in Quebec City, Canada and Editor-in-Chief of the scholarly journal Relations industrielles/Industrial Relations, the longest-running periodical of its kind. Concurrently he is a...
Jean-Etienne Joullié
Pôle Universitaire Léonard de Vinci, France
Jean-Etienne Joullié is professor of management at École de Management Léonard de Vinci, Paris La Défense and Visiting Professor at Université Laval (Québec, Canada). He holds an MSc in Electrical Engineering, an MBA and a PhD in Philosophy. Prior to his current...
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