Jeff Shockley is Associate Professor of Supply Chain Management and Analytics at Virginia Commonwealth University (VCU), Richmond, VA, where he teaches graduate and undergraduate coursework in the areas of operations management, quantitative analysis, global logistics and transportation, and supply chain management. Dr. Shockley’s current work examines supply chain innovation and corporate social responsibility performance, particularly in retailing, healthcare, and other service-related industries. His papers have appeared in a number of prestigious journals including the Journal of Operations Management, Journal of Supply Chain Management, Production and Operations Management, and Decision Sciences among others. Prior to academic work, he held several corporate management positions in the retailing and healthcare industries. Dr. Shockley is an active member of the Production and Operations Management Society, INFORMS, the Decision Sciences Institute and the Institute for Supply Management (ISM).